Master Lock Switches to Cloud Backup and Recovery For Data Protection Management
February 3, 2010
Asigra Inc., a leading cloud backup and recovery software provider, announced that Master Lock, a Fortune Brand Co. and the world's
largest manufacturer and marketer of padlocks, has chosen Terian Solutions'
Cloud Backup™ and Recovery services to replace legacy tape backup throughout the
enterprise. Master Lock made the move to cloud backup services in order to free
IT personnel from the overwhelming amount of time, complexity, and unreliability
of tape-based backup.
Over the
years, Master Lock’s IT responsibilities have grown considerably while the
number of staff members has remained relatively unchanged. “Since 2006, we've
added more than 80 servers and 600 users to our systems, increasing the strain
on our technology resources,” said Barry Jondahl, Director of Systems
Infrastructure and Operations for Master Lock. “With every server we added, the
complexity grew, and suddenly it was clear that our backup model was not a fit
for our organization. The process of protecting a growing number of diverse
systems was becoming so complex and unreliable that a fundamental change in the
way we managed backup and recovery became a
mandate.”
Master
Lock’s
previous approach to backup consisted of several tape autoloaders and servers
outfitted with internal, stand-alone tape drives in order to serve overseas
locations with short backup windows. As Master Lock continued to grow, this
system became less and less workable as the data load required multiple tapes
per server and after-hours monitoring to change out tapes and ensure that backup
processes completed successfully. Master Lock realized it was time to look
toward a service-oriented solution that eliminated this tape management
headache. In its review of alternative backup options, the company recognized
the value of partnering with a backup and recovery service specialist that would
free it from the overwhelming amounts of time required to manage data protection
in-house.
“Our
previous agent-based backup software was notorious for impacting business
productivity because of its inability to perform hot backups on important
enterprise applications. In one case, a number of important database servers had
to be taken offline for proper backup, bringing important company operations to
a standstill. With the new cloud backup system, all of our application backups
are hot and we can now run our servers 24x7 without interruption. This is
a huge benefit for a company with offices throughout the world and has improved
the efficiency of our IT department,” Jondahl said.
Terian
Solutions’ full-service backup and recovery offering using the Asigra Cloud
Backup platform enables companies like Master Lock to reduce IT resources while
improving data protection and disaster preparedness. "We act like a full-time
outsourced employee. Each of our clients receives the benefit of having a backup
and recovery specialist on staff. We provide backup administrative services on a
daily basis as well as guidance and planning for future projects. Our unlimited
phone support keeps us in touch with our customers and makes us a part of their
team,” said Mike Colesante, President of Terian
Solutions.
Master Lock joins thousands of companies of every size who are making the
switch to cloud backup managed by backup and recovery specialists like Terian
Solutions. The partnership between Terian and Asigra results in the ability to
reliably recover much more effectively and efficiently than with tape, saving
organizations valuable staff time and IT resources.
“This is a
classic case of how backup redesign can help organizations regain control of
their backup environment by eliminating the time requirements and complexity of
legacy backup solutions,” said Eran Farajun, Executive Vice President for
Asigra. “Even large multi-national organizations that have been tangled up in
tape backup for years appreciate the simplicity, security and recovery assurance
that true business-class cloud backup brings.”
